How do I book with Dr. Heidt for the first time?
The first step is to set up an account through the Jane online booking app. The app will give you access to Dr. Heidt’s calendar where you can view and book appointment times. Dr. Heidt’s office may contact you before your appointment if she has questions. You can email office@drconstanceheidt.com if you have questions.
Do I need a referral?
You don’t need a referral from a physician to see a psychologist, but it’s possible your insurance company will ask for a physician’s referral before they will provide coverage. It’s a good idea to look into your coverage before booking an appointment so you don’t run into any surprises.
What should I expect from my first session?
Your first session with Dr. Heidt will be an opportunity to review your reasons for seeking therapy, your history, and to establish general treatment goals. You will also discuss the treatment approach or “road map” to arrive at your desired destination. This first session allows you to decide if Dr. Heidt is a good fit for your therapeutic needs.
How much does Dr. Heidt charge per session?
Visit the fees page of this site for information on Dr. Heidt’s hourly rate.
Will my insurance cover sessions with Dr. Heidt?
As a Registered Psychologist with the British Columbia College of Psychologists (#2556), Dr. Heidt’s services are covered by many insurance plans and third-party payers. Your coverage will depend on your specific insurance company and plan so it’s a good idea to review your coverage before booking an appointment.
How often will I meet with Dr. Heidt?
The answer to this question depends on you and your specific needs. Some clients see Dr. Heidt regularly while others less frequently. Dr. Heidt will work with you collaboratively to uncover your individual therapeutic needs and chart a course for your treatment.
Can I meet with Dr. Heidt over the phone or by video chat?
Yes, Dr. Heidt provides therapy in-person, via encrypted Zoom video chat and over the phone in some cases.
Can Dr. Heidt prescribe medication?
No, as a Registered Psychologist, Dr. Heidt cannot prescribe medication. She uses an integrative therapeutic approach, including cognitive-behavioural (CBT), acceptance and commitment (ACT), and dialectical behavioural therapy (DBT). She provides exposure and response prevention (ERP) to address symptoms of obsessive-compulsive disorder (OCD) and can offer prolonged exposure (PE) or cognitive-processing therapy (CPT) for symptoms of post-traumatic stress disorder (PTSD) and other traumatic or stressful experiences.
What happens if I need to cancel my appointment?
Dr. Heidt requires 48-hours notice before the start time of your session to cancel an appointment with no fee charged to you. If you cancel an appointment between 24 and 48 hours of your appointment, you will be charged a half-session fee, and if you cancel within 24 hours of your appointment you will be charged a full-session fee. You can cancel or reschedule your appointment through the Jane online booking app or by emailing office@drconstanceheidt.com.
Psychological services are currently in high demand. Dr. Heidt maintains a client waitlist and frequently closes her practice to new clients because of that demand. Her cancellation policy ensures Dr. Heidt can treat the greatest number of people seeking her services as possible.